Objective
You will build intuition for why vector search works and where it can fail.
Core concept
Each text snippet becomes a coordinate in high-dimensional space. Similar meaning lands closer together.
Cosine similarity asks: "Do these vectors point in a similar direction?"
Worked example (online store)
For product reviews:
- "Package arrived late" and "shipping was delayed" should be close.
- "Great fit and color" should be far from delivery complaint vectors.
This supports semantic search and issue grouping.
For support routing, embeddings can cluster messages by intent before agents respond.
Practical caveats
- Bad chunking can bury relevant facts.
- Generic embedding models may miss domain terms.
- Similarity thresholds require tuning on real examples.
Visual intuition
Imagine a map: nearby neighborhoods represent similar meanings. Vector search finds nearby neighbors, not guaranteed truth.
Three takeaways
- Embeddings are representation tools, not final decision engines.
- Retrieval quality is measurable and improvable.
- Cosine similarity is a practical default for semantic comparison.